Top-Quality Custom Build PC Repairs at Affordable Prices.

How Can I Begin the Process for Custom Build PC Repairs?

Starting your Custom Build PC Repairs is easy. Just click the “Book Repair” button at the top right of this page. A form will appear where you can enter your contact details and a brief description of the problem you’re experiencing. You can also book directly by clicking here.

Once you’ve submitted your Custom Build PC Repairs request, you’ll receive an email confirmation with your appointment details and any other necessary instructions. A member of our team will then give you a call to discuss the issue further, possibly asking additional questions to make sure we fully understand the problem and can recommend the best course of action.

After we’ve gathered all the information, we’ll determine the best repair option for you—whether it’s an in-shop repair, remote support, or a home visit. We’ll then arrange an appointment at a time that works for you, so we can get your device fixed as soon as possible.

Do I Need an Appointment for Custom Build PC Repairs, or Can I Just Walk In?

We accommodate both scheduled appointments and walk-ins for your Custom Build PC Repairs. To secure your appointment, click the “Book Repair” button above or visit us here. If you prefer to walk in, you’re welcome during our business hours.
Walk-ins will receive a quick pre-diagnosis in our shop. After this, your repair will be scheduled and completed with the same priority as any other booking. We aim to keep the process efficient and will update you throughout the repair.

Whether you walk in or make an appointment, we’re here to deliver the best service for your Custom Build PC Repairs.

Is There a Fee to Get a Quote for Custom Build PC Repairs?

All Custom Build PC Repairs quotes are provided FREE.
Before starting any repair, we’ll reach out to give you a quote and request your approval to move forward. Our quotes are free, and you’re not obligated to proceed if you change your mind.

If you decide not to proceed, that’s perfectly okay. You can pick up your device with no further costs or obligations.

What Preparations Should I Make Before Bringing My Custom Build PC Repairs In?

Before you bring in your Custom Build PC Repairs, it’s wise to back up your essential data and delete any sensitive information from the device. While we do offer a backup service for a fee per GB, the responsibility for data ultimately lies with the client.
It’s also a good idea to bring your device’s power cables and any accessories that might be needed for the repair. If you’ve spoken with us by phone, make sure to bring any specific items we discussed.

These preparations will help ensure a smooth repair process and that your data is handled according to your preferences.

How Long Will My Custom Build PC Repairs Repair Take?

The time frame for completing your Custom Build PC Repairs depends on the complexity of the issue. Simple repairs are often handled on the spot, sometimes within a couple of hours. However, if we need to order parts, the process might take several days.

Our engineers will provide an estimated completion time when they present your quotation and ask for your approval. After your Custom Build PC Repairs is ready, we’ll contact you to schedule a suitable collection time.

We understand the importance of your device, so we aim to complete repairs as quickly and efficiently as possible.

Will My Custom Build PC Repairs Be Guaranteed?

Yes, every Custom Build PC Repairs repair is backed by a 30-day guarantee. If the same or a related issue reoccurs within 30 days, we’ll fix it at no extra cost. We understand how frustrating it is when problems persist, so we focus on resolving them quickly and effectively.

In certain circumstances, we may extend the guarantee to cover related issues. If we believe your repair qualifies, we’ll let you know and ensure you’re fully informed. Your satisfaction is our priority, and we stand by the quality of our work.

To further ensure your peace of mind, we conduct a comprehensive check of your device before returning it, making sure the repair meets our high standards. Our guarantee is a testament to our commitment to providing reliable, long-lasting repairs.

What Payment Options Do You Offer?

We accept a broad range of payment methods to ensure your transaction is as seamless as possible. In addition to conventional payment options, we also accept cryptocurrency, including Bitcoin (via the Lightning Network for instant transactions) and USDT Tether.

You can also pay via PayPal, bank transfer, cash, and debit cards. For PayPal users who need immediate service, we suggest using the ‘Friends and Family’ option. If you prefer, we can process payments through the ‘Products and Services’ option, which may take a bit longer.

We accept all major credit and debit cards, as well as cash payments. We also offer secure online payment options, including Klarna for flexible payment terms.

Please note that we no longer offer 30-day invoice terms. Payment is required upon completion of all services, including repairs and home visits. For repairs exceeding £1,000, immediate payment may be required, and a deposit might be needed for jobs over £500.

We’re ready to accommodate your preferred payment method and make your experience as smooth as possible.

Will My Custom Build PC Repairs Be Guaranteed?

Yes, every Custom Build PC Repairs repair is backed by a 30-day guarantee. If the same or a related issue reoccurs within 30 days, we’ll fix it at no extra cost. We understand how frustrating it is when problems persist, so we focus on resolving them quickly and effectively.

In certain circumstances, we may extend the guarantee to cover related issues. If we believe your repair qualifies, we’ll let you know and ensure you’re fully informed. Your satisfaction is our priority, and we stand by the quality of our work.

To further ensure your peace of mind, we conduct a comprehensive check of your device before returning it, making sure the repair meets our high standards. Our guarantee is a testament to our commitment to providing reliable, long-lasting repairs.

Is There a Warranty on Custom Build PC Repairs Replacement Parts?

Yes, there is. Every new replacement part or upgrade for your Custom Build PC Repairs includes a 12-month manufacturer’s warranty, as required by law. This warranty ensures that if anything goes wrong with the parts during this period, we’ll replace them at no additional cost.

During the first three months, we won’t charge labor fees for warranty replacements. After three months, the part will still be replaced free under the warranty, but there will be a labor charge.

In some cases, we may offer refurbished or second-hand parts as a cost-saving option. If we do, we’ll notify you beforehand, and the warranty period for these parts may vary. We’ll make sure you’re fully protected with a clear warranty agreement before starting the repair.

This can save you up to 50% on component costs, without compromising on quality. Even with more affordable parts, your upgrades will still be covered by a warranty that reflects their condition and quality.

If you encounter any issues with a replacement part during the warranty period, just let us know, and we’ll resolve it swiftly. Please be aware that this warranty doesn’t cover accidental damage or misuse after the repair.

We carefully select parts from reputable suppliers to ensure they meet the high standards required for Custom Build PC Repairs. Our aim is to deliver top-quality repairs at the best price, giving you peace of mind that your Custom Build PC Repairs is in expert hands.

For more details on your consumer rights, you can visit the UK Consumer Rights Act 2015.

Can Repairs at Kingfisher Computers Affect My Warranty?

If your device is still under warranty, it’s essential to know that having Custom Build PC Repairs done by a third-party service like Kingfisher Computers might void your warranty, depending on the manufacturer’s policies.

To protect your warranty, our engineers will check its status before we proceed with any repairs. If we find that your device is still covered, we’ll discuss all your options, helping you make an informed decision.

We are committed to providing you with transparent and honest advice, ensuring that you have all the information you need to make the best choice for your device.

Can You Provide an Estimate for Insurance Claims?

If your device has been damaged and you need to make an insurance claim for repair or replacement, we’re here to help. We understand that insurance companies often require detailed estimates before they approve repairs, and sometimes, they may ask us to handle the repairs directly.

For all insurance claim quotations, we charge a standard fee of £120 per device. This fee is usually reclaimable from your insurance company—just submit our invoice along with the written repair quotation we provide.

Often, insurance companies prefer to work with us directly. We supply them with all the necessary details and handle the follow-up communications and assessments. However, if your insurer prefers to work through you, that’s perfectly fine. Rest assured, insurance companies typically follow up directly with us to ensure all aspects are covered.

If your device cannot be repaired, or if the cost of repair exceeds the value of a new device, we can provide the necessary documentation to confirm that the device is beyond economical repair. This documentation is essential for securing a replacement through your insurance.

Our goal is to make the insurance claim process as easy and stress-free as possible. We’re here to provide the expert support you need to resolve your claim quickly and effectively, ensuring you have all the necessary documentation and guidance along the way.

For more information on your consumer rights in these situations, you can visit the Citizens Advice Insurance Guide.

Will My Data Remain Safe During the Custom Build PC Repairs?

Your data privacy is something we take very seriously. Our technicians follow strict confidentiality protocols, ensuring only the essential data is accessed during the repair process. Still, it’s always a good idea to back up any crucial files before you bring in your device.
If you haven’t done so, we offer a professional data backup service to protect your information. Learn more about this service here.

In the rare case of data loss or corruption, we also offer data recovery services. For details, please visit our data recovery services page.

Despite our precautions, the responsibility for your data is ultimately yours. We highly recommend taking advantage of our backup services to ensure your peace of mind.

What If My Custom Build PC Repairs Can’t Be Repaired?

If our engineers determine that your Custom Build PC Repairs is beyond repair, there will be no charge for the diagnosis. We know how frustrating it can be when a device can’t be fixed, and we strive to make the process as easy as possible.

In these situations, we offer a secure data destruction service to ensure that all your personal information is permanently destroyed, protecting you from potential data misuse. Learn more about this service here.

We also provide an IT Equipment Disposal and Recycling Service to dispose of your device in an environmentally friendly way. Some components may be refurbished and donated, helping to reduce electronic waste and support those in need. More details about our recycling service can be found here.

We ensure that all data on your device is securely destroyed according to industry best practices, giving you peace of mind that your information is safe from unauthorized access. Our goal is to handle your data securely and responsibly.

Do You Provide On-Site Repairs for Custom Build PC Repairs?

Yes, we offer home visits for Custom Build PC Repairs to provide you with flexible service options. Whether you’re a residential customer or a small business, our skilled engineers are ready to assist with on-site repairs. We offer fair pricing for all our home visits, ensuring you receive high-quality service without overspending.
Our home visits are billed hourly, but if your Custom Build PC Repairs repair requires more time, our engineer may take the device back to our office to complete the work. This method allows us to be more efficient and helps reduce the time spent on-site, saving you money.

We know your time is valuable, so we offer flexible scheduling for home visits to fit your busy schedule. You can trust us to keep you informed throughout the repair process, and we’ll ensure your device is returned as soon as the repair is complete.

For your safety, we follow strict hygiene protocols during all home visits, including mask-wearing and sanitizing equipment. Our goal is to provide a hassle-free, high-quality experience, whether at your home or in our office.

Want to book a home visit for your Custom Build PC Repairs? Click here to schedule or call us to discuss your needs. First-time customers can enjoy a 10% discount on their first home visit—mention this offer when booking.

Can You Repair Any Model or Device?

Yes, we repair all models of PCs, laptops, and Apple devices. Our expertise isn’t limited to just Custom Build PC Repairs; we handle a broad spectrum of repairs. From the latest releases to older models, our technicians are skilled in addressing a wide variety of issues, both hardware and software.
Explore our A-Z Index of Device Repairs for a full list of the brands and models we service. You can access it here. If you don’t see your device, don’t hesitate to contact us—we’ll arrange to have it repaired.

Your device will be expertly handled, regardless of its make or model. We aim to provide efficient and reliable repair services, restoring your device to optimal condition.

What Should I Do If I Encounter a Problem After the Custom Build PC Repairs?

If you run into any issues after your Custom Build PC Repairs, we’re here to assist. We stand by our repairs with a 30-day guarantee, giving you peace of mind. To utilize this guarantee, it’s essential to notify us within 30 days of the original repair date.

To qualify for a free re-repair, the issue must be directly related to the original repair. Please note that new issues, damage caused by misuse, or malicious damage are not covered under our guarantee. If your problem meets these conditions, we’ll fix it at no additional cost.

To begin the re-repair process, rebook your repair through our system. Simply click here to book your device back in, and be sure to mention that this is a follow-up on a previous repair. This helps us quickly understand the situation and get your device back to optimal condition.

We know how crucial your device is, and we’re dedicated to ensuring it works perfectly. Your satisfaction is our priority, and we’re committed to providing the support you need.