Reclaim Your Device with Expert MSI PC Repairs.

How Do I Get Started with MSI PC Repairs?

Getting started with your MSI PC Repairs is a simple process. Click the “Book Repair” button at the top right of this page, and a form will appear for you to fill out with your contact information and a brief description of your issue.

Alternatively, you can book directly by clicking here.
After submitting your MSI PC Repairs request, you’ll receive a confirmation email with your appointment details and further instructions.

One of our team members will then contact you to discuss the issue in more detail. They may ask a few additional questions to ensure we fully understand the problem and can recommend the best solution.

Once we’ve gathered all the necessary information, we’ll decide on the best repair option for you—whether it’s an in-shop repair, remote support, or a home visit. We’ll then arrange an appointment at a time that’s convenient for you, so we can fix your device as quickly as possible.

Is an Appointment Required for MSI PC Repairs, or Can I Walk In Anytime?

We offer both scheduled appointments and walk-in options for your MSI PC Repairs. You can easily book an appointment by clicking the “Book Repair” button above or by visiting us here. But if you’d rather walk in, you’re more than welcome during our regular hours.
Walk-ins receive a prompt pre-diagnosis on arrival. After this, your repair will be handled with the same care and speed as our scheduled appointments. We aim to provide efficient service and keep you in the loop throughout.

No matter your choice, whether it’s an appointment or a walk-in, we’re ready to provide the best care for your MSI PC Repairs.

Is There a Cost for Receiving a Quote on MSI PC Repairs?

All quotes for MSI PC Repairs are FREE.
Before commencing any repair, we’ll get in touch to provide your quote and seek your approval to proceed. Our quotes are completely free, and there’s no pressure to move forward if you decide not to.

If you choose not to proceed, that’s perfectly fine. You can collect your device with no further charges or commitments.

What Should I Do Before I Bring My MSI PC Repairs In for Repair?

Before bringing in your MSI PC Repairs, we recommend you back up any important data and remove any sensitive information from the device. Although we offer a backup service at a cost per GB, the responsibility for data rests with the client.
We also suggest bringing along your device’s power cables and any other accessories that might be required for the repair. If you’ve already talked to us by phone, please bring any items discussed during that call.

These steps will help your repair go smoothly and ensure your data is managed according to your wishes.

How Long Will My MSI PC Repairs Repair Take?

The time frame for completing your MSI PC Repairs depends on the complexity of the issue. Simple repairs are often handled on the spot, sometimes within a couple of hours. However, if we need to order parts, the process might take several days.

Our engineers will provide an estimated completion time when they present your quotation and ask for your approval. After your MSI PC Repairs is ready, we’ll contact you to schedule a suitable collection time.

We understand the importance of your device, so we aim to complete repairs as quickly and efficiently as possible.

Are My MSI PC Repairs Repairs Guaranteed?

Yes, all our MSI PC Repairs repairs come with a 30-day guarantee. If the same issue or a related problem occurs within 30 days, we’ll fix it for free. We understand the frustration of recurring issues, so we prioritize resolving them quickly and effectively.

We may also extend the guarantee to cover related problems at our discretion. If we believe your repair qualifies, we’ll keep you fully informed. Your satisfaction is our top concern, and we’re confident in the quality of our repairs.

We also perform a thorough inspection of your device before returning it to you, ensuring that the repair meets our high standards. Our guarantee reflects our commitment to providing reliable, long-lasting repairs.

What Types of Payment Methods Do You Accept?

We offer a variety of payment options to make your transaction as smooth and convenient as possible. Beyond traditional methods, we proudly accept cryptocurrency, including Bitcoin (via the Lightning Network for fast transactions) and USDT Tether.

Additionally, we accept PayPal, bank transfers, cash, and debit cards. For those using PayPal, we recommend selecting the ‘Friends and Family’ option for quicker processing. If you don’t mind a slight delay, we can also process through the ‘Products and Services’ option.

All major credit and debit cards are welcome, as well as cash payments. For added convenience, online payments can be made through our secure payment gateway, and we offer Klarna for flexible payment terms.

Please note that 30-day invoice terms are no longer available. Full payment is required upon completion of all services, including repairs and home visits. For repairs exceeding £1,000, immediate payment may be requested, and a deposit might be required for jobs valued over £500.

No matter your preferred payment method, we’re here to accommodate your needs and ensure a seamless transaction.

Are My MSI PC Repairs Repairs Guaranteed?

Yes, all our MSI PC Repairs repairs come with a 30-day guarantee. If the same issue or a related problem occurs within 30 days, we’ll fix it for free. We understand the frustration of recurring issues, so we prioritize resolving them quickly and effectively.

We may also extend the guarantee to cover related problems at our discretion. If we believe your repair qualifies, we’ll keep you fully informed. Your satisfaction is our top concern, and we’re confident in the quality of our repairs.

We also perform a thorough inspection of your device before returning it to you, ensuring that the repair meets our high standards. Our guarantee reflects our commitment to providing reliable, long-lasting repairs.

Are MSI PC Repairs Replacement Parts Covered by a Warranty?

Yes, absolutely. Any new replacement parts or upgrades for your MSI PC Repairs are protected by a 12-month manufacturer’s warranty, as mandated by law. This warranty guarantees that if any issues occur with the parts within this time frame, we’ll replace them at no extra cost.

For warranty replacements within the first three months, there will be no labor charges. After three months, although the part remains covered for free under the warranty, a labor fee will be applicable.

To help you save, we sometimes use refurbished or second-hand parts. If we do, we’ll notify you beforehand, and the warranty period may vary. We’ll clearly outline the warranty for these parts, ensuring you’re fully informed and protected before the repair begins.

This cost-effective approach can save you up to 50% on component costs, without sacrificing quality. Even with more economical options, your parts or upgrades will still carry a warranty that reflects their condition and quality.

Should you experience any problems with a replacement part or upgrade during the warranty period, simply get in touch, and we’ll handle it swiftly. Please note, though, that the warranty does not cover accidental damage or misuse after the repair.

We source parts from reputable suppliers to meet the high standards required for MSI PC Repairs. Our aim is to deliver top-quality repairs at the best possible price, giving you confidence that your MSI PC Repairs is in expert hands.

For further information on your consumer rights, you can visit the UK Consumer Rights Act 2015.

Can Repairs at Kingfisher Computers Void My Warranty?

If your device is still under warranty, please understand that having MSI PC Repairs done by a third-party service like Kingfisher Computers could potentially void that warranty, depending on the manufacturer’s specific policies.
We understand how vital it is to protect your warranty. That’s why our engineers will verify the warranty status of your device before we begin any repairs. If your device is still covered, we’ll guide you through all your options, helping you make the best decision.

Our goal is to provide you with clear, honest advice, ensuring that you have all the information necessary to make the right choice for your needs.

Can You Provide a Quotation for Insurance Claims?

If your device is damaged and you need to make an insurance claim for repairs or replacement, we’re here to assist. Insurance companies typically require detailed estimates before approving repairs, and sometimes they may even ask us to handle the repairs directly.

For all insurance claim quotations, we charge a flat fee of £120 per device. This fee is generally reclaimable from your insurance company—just submit our invoice with the written quotation we provide.

In most cases, insurers prefer to work with us directly. We handle all necessary communications and provide them with the required information. However, if your insurance company prefers to go through you, that’s also fine. Rest assured, insurers often follow up with us directly to ensure all details are addressed.

If your device cannot be repaired, or if the repair costs exceed the value of a new device, we can provide the necessary documentation to confirm that the device is uneconomical to repair. This documentation is crucial for securing a replacement through your insurance.

Our goal is to make the insurance claim process as straightforward as possible. We’re here to provide the professional support you need to resolve your claim quickly and effectively, with all the necessary documentation and guidance along the way.

For further information on your rights as a consumer, please refer to the Citizens Advice Insurance Guide.

Will My Data Be Safe During the MSI PC Repairs Process?

Your data privacy is our top concern. Our engineers follow strict confidentiality protocols, ensuring that only the data required for the repair is accessed. Still, it’s always wise to back up your essential files before bringing in your device.
If you haven’t yet done so, we offer a professional data backup service to safeguard your information. More details about this service can be found here.

In the unlikely event of data loss or corruption, we also provide data recovery services. For further information, please visit our data recovery services page.

While we take every possible precaution, the responsibility for your data ultimately lies with you. We suggest using our backup services to ensure your peace of mind.

What If My MSI PC Repairs Can’t Be Repaired?

If our engineers determine that your MSI PC Repairs is beyond repair, there will be no charge for the diagnosis. We know how frustrating it can be when a device can’t be fixed, and we strive to make the process as easy as possible.

In these situations, we offer a secure data destruction service to ensure that all your personal information is permanently destroyed, protecting you from potential data misuse. Learn more about this service here.

We also provide an IT Equipment Disposal and Recycling Service to dispose of your device in an environmentally friendly way. Some components may be refurbished and donated, helping to reduce electronic waste and support those in need. More details about our recycling service can be found here.

We ensure that all data on your device is securely destroyed according to industry best practices, giving you peace of mind that your information is safe from unauthorized access. Our goal is to handle your data securely and responsibly.

Do You Offer House Visits for MSI PC Repairs?

Yes, we do offer convenient home visits for MSI PC Repairs to make our services as flexible as possible for you. Whether you’re a homeowner or a small business owner, our skilled engineers are available to perform on-site repairs. We maintain competitive and affordable rates for all our home visits, ensuring you receive top-notch service without overspending.
Our home visits are billed hourly, but we strive to keep your costs low. If your MSI PC Repairs repair requires more than an hour, our engineer may take the device back to our fully equipped office to complete the job. This method allows for more efficient work and helps reduce the time spent at your location, ultimately saving you money.

We know your time is important, so we offer flexible scheduling for home visits to accommodate your busy schedule. You can rely on us to keep you updated throughout the repair process, and we’ll ensure your device is returned to you as soon as possible.

For your peace of mind, we follow strict hygiene protocols during all home visits, including wearing masks and sanitizing equipment before and after each service. We aim to provide a seamless, high-quality experience, whether we’re working in your home or at our office.

Interested in scheduling a home visit for your MSI PC Repairs? Click here to book now or call us to discuss your needs. As a special offer, first-time customers can enjoy a 10% discount on their initial home visit—just mention this promotion when you book.

Do You Service All Device Models?

Yes, we service all models of PCs, laptops, and Apple devices. Although we specialize in MSI PC Repairs, our capabilities extend to various other devices. Whether you have a new release or a long-trusted older model, our technicians have the expertise to handle it.
You can browse our A-Z Index of Device Repairs to see the full list of brands and models we repair. It’s available here. If your device isn’t listed, feel free to reach out—we’ll arrange a consultation to address your repair needs.

Your device will be in expert hands, no matter its make or model. We’re committed to providing quick and reliable repairs, ensuring your device is back in working order.

What Should I Do If I Encounter a Problem After the MSI PC Repairs?

If you run into any issues after your MSI PC Repairs, we’re here to assist. We stand by our repairs with a 30-day guarantee, giving you peace of mind. To utilize this guarantee, it’s essential to notify us within 30 days of the original repair date.

To qualify for a free re-repair, the issue must be directly related to the original repair. Please note that new issues, damage caused by misuse, or malicious damage are not covered under our guarantee. If your problem meets these conditions, we’ll fix it at no additional cost.

To begin the re-repair process, rebook your repair through our system. Simply click here to book your device back in, and be sure to mention that this is a follow-up on a previous repair. This helps us quickly understand the situation and get your device back to optimal condition.

We know how crucial your device is, and we’re dedicated to ensuring it works perfectly. Your satisfaction is our priority, and we’re committed to providing the support you need.